Tom DeMarco Quotes

The business we're in is more sociological than technological, more dependent on workers' abilities to communicate with each other than their abilities to communicate with machines.

Any vigorous competition will entail at least two elements: offense and defense. Offense is the effort you put into scoring against your opponents, and defense is the effort you apply to stop them from scoring against you. Those who suggest that "a little healthy competition can't hurt" are thinking only of the offense part....The offense component of internal competition is problematic, but the defense component is always injurious. When peer managers play defense against each other (try to stop each other from scoring), they are engaging in anticooperation.

The best predictor of how much work a knowledge worker will accomplish is not the hours that he or she spends, but the days. The twelve-hour days don't accomplish any more than the eight-hour days. Overtime is a wash.