Brené Brown Quotes

Cruelty is easy, cheap and rampant.

Everyone wants to know why customer service has gone to hell in a handbasket. I want to know why customer behavior has gone to hell in a handbasket.

Because true belonging only happens when we present our authentic, imperfect selves to the world, our sense of belonging can never be greater than our level of self-acceptance.

If you want to make a difference, the next time you see someone being cruel to another human being, take it personally. Take it personally because it is personal!

Knowing what I do now, I think about shame and worthiness in this way: 'It's the album, not the picture.' If you imagine opening up a photo album, and many of the pages are full eight-by-ten photos of shaming events, you'll close that album and walk away thinking, Shame defines that story. If, on the other hand, you open that album and see a few small photos of shame experiences, but each one is surrounded by pictures of worthiness, hope, struggle, resilience, courage, failure, success, and vulnerability, the shame experience are only a part of a larger story. They don't define the album.

Shame corrodes the very part of us that believes we are capable of change.

Nostalgia is also a dangerous form of comparison. Think about how often we compare ourselves and our lives to a memory that nostalgia has so completely edited that it never really existed.

I only accept and pay attention to feedback from people who are also in the arena. If you're occasionally getting your butt kicked as you respond, and if you're also figuring out how to stay open to feedback without getting pummeled by insults, I'm more likely to pay attention to your thought about my work. If, on the other hand, you're not helping, contributing, or wrestling with your own gremlins, I'm not at all interested in your commentary.